Just finished a briefing for the executives at Super Group Holdings in South Africa and was happy to see such great alignment between a private company and the Government customers they serve.
We had deep conversations about the nature of the Governments worldwide as a market. In particular I always cover off on the enormous challenges that face our customers in terms of environmental degradation, economic instability, structural challenges with social insurance, aging populations and the like. Sometimes my discussions are met with deep concerns about addressing such a volatile marketplace – but not with Super Group.
They came seeking insight into how they can make their offerings to governments better. How they can address citizen concerns contemplated inside their own business processes. How they can embrace greater diversity in government vendors and still have a robust and growing business of their own.
My normal briefings are directly to our Government customers, so it was great to extend that to the vendors that they use. And it was impressive to see such a focus on citizen services from them. In particular the co-creation of applications piqued their interest as well as leveraging the cloud to lower internal costs to address revenue concerns in their customers.
For Government as a Platform to work, we need all types of partners involved in the solution and it is great to see Super Group leading that charge worldwide.